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Night Desk Clerk (Fall 2017/Spring 2018)

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Posting Details

Posting Details

Job Title Night Desk Clerk (Fall 2017/Spring 2018)
Requisition Number DU02961
Department Name 8Z445:RESIDENCE LIFE
Work Location Lexington, KY
Salary Range $7.25 - $7.50 / hour
Type of Position Student
Position Time Status Part-Time
Required Education

Must Be A Current University of Kentucky Student enrolled in at least one course and have a cumulative GPA of at least 2.000 or higher.

Required Related Experience

Customer Service Experience Preferred, not required. Preferred that students live in undergraduate housing at UK.

Required License/Registration/Certification


Physical Requirements

This position requires candidates to sit for long periods of time at the front desks of residence halls, especially during the night time hours.


Shifts available:
Sunday through Friday
12:00 a.m.-4:00 a.m.
4:00 a.m.-8:00 a.m.
All day Saturday and Sunday

Job Summary

Students in this position provide coverage for the front desks in the residence halls. Shifts are usually at night (i.e. 12:00 midnight – 4:00 AM and 4:00 AM – 8:00 AM). Student should
be prepared to work at least 14 nighttime hours per week. This position is responsible for monitoring the safety and security of the residence hall, responding to student needs, providing customer service to visitors, and enforcing University policy (particularly the residence hall visitation policy). This position requires students with self-confidence and assertiveness and with a strong commitment to other students and their safety.

Specific responsibilities include:
(1) Ensuring safety & security of residential facilities
(2) Professionally enforcing policies
(3) Providing excellent customer Service
(4) Support a sense of shared community within the hall
(5) Attending and participating in regular staff meetings
(6) Attending regular one-on-one meetings with supervisor
(7) Staffing the building and the front desk at designated times

Skills / Knowledge / Abilities

This position requires the ability to explain departmental policies to residents and visitors, and to confront non-complaint
people by documenting incidents and communicating concerns to the appropriate staff members. Candidates who become successful front desk clerks share the following qualities:

(1) Communication & listening skills
(2) Ability to make mature and responsible decisions
(3) Strong sense of self
(4) Appreciation for and comfort with a diverse student population
(5) Desire to help others
(6) Time management skills
(7) Positive attitude
(8) Team player

Does this position have supervisory responsibilities? No
Preferred Education/Experience

In order to be eligible for the position, a candidate must:
(1) Be a full time student, in good academic standing at UK
(2) Be enrolled in at least one course at UK
(3) be a current on-campus resident or have had at least one semester of prior on campus living experience
(4) Able to work 14+ hours during regular shifts from midnight to 8 am
(5) Be in good disciplinary standing with the university

Deadline to Apply 04/07/2018
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. You must be a UK student to hold this position. Are you a UK student?
    • Yes
    • No
  2. Please describe a situation that you handled successfully with a difficult or challenging patient or customer.

    (Open Ended Question)

  3. Kentucky state law requires anyone who works after 10:30 p.m. on school nights (Sunday - Thursday), and after 1:00 a.m. on non-school nights (Friday - Sunday), to be 18+ years of age. Are you over the age of 18 or will you be 18 before August 1st of the fall semester or January 1st for the spring term (or before employment)?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents