STEPS Medical Office Specialist

Posting Details

Posting Details

Job Title STEPS Medical Office Specialist
Requisition Number TE02112
Department Name 3J532:STEPS Temporary Employment
Work Location Lexington, KY
Salary Range $11.83 - $13.45/hr
Type of Position Temporary
Position Time Status Full-Time
Required Education

High School

Required Related Experience
Required License/Registration/Certification
Physical Requirements

Sitting for long periods of time, lifting up to 30 pounds.


Generally Monday-Friday 8am-5pm

Job Summary

STEPS is currently seeking Medical Office Assistants for long and short term assignments. Responsibilities include:

-Answering telephones and direct calls to appropriate staff

-Schedule and confirm patient appointments

-Operate office equipment such as voice mail messaging systems and use word processing, spreadsheet, or other software.

-Maintain medical records or correspondence files.

-Greet visitors, determine purpose of visit, and direct them to appropriate staff.

-Assure patients have completed necessary forms and collect insurance information.

-Special projects as assigned.

STEPS Temporary Employment is a service of UK Human Resources that meets the University’s need for temporary employees in departments of UK Healthcare and UK Campus. We staff a variety of jobs including administrative, technical, service, maintenance, skilled trades, laboratory, and office/clerical. Temporary assignments can vary in length for one day to six months, and occasionally up to a year or more. Our temporary positions offer great opportunities for those seeking flexible and fulfilling work experience. For those ultimately seeking regular full-time opportunities, temporary employment also offers an opportunity to network and to gain relevant university experience.

Skills / Knowledge / Abilities
Does this position have supervisory responsibilities? No
Preferred Education/Experience

One year of office/clerical experience preferred. Excellent customer service and communication skills. Proficiency in MS Word and Excel.

Deadline to Apply 01/31/2018
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have experience working in a professional office environment?
    • Yes
    • No
  2. * Please indicate the average number of patient interactions that you have been directly responsible for handling on a daily basis (i.e. scheduling, registration, customer service, etc.).
    • None
    • More than 0, up through 20
    • More than 21, up through 40
    • More than 41, up through 60
    • More than 61, up through 80
    • More than 81
  3. * Please indicate your years experience in obtaining pre-certifications and authorizations.
    • None
    • More than 0, through 1 year
    • More than 1 year, through 3 years
    • More than 3 years, through 5 years
    • More than 5 years
  4. * Please indicate your years paid work experience scheduling patient appointments.
    • None
    • More than 0, through 1 year
    • More than 1 year, through 3 years
    • More than 3 years, through 5 years
    • More than 5 years
  5. * What is your understanding of insurance and medical assistance programs?

    (Open Ended Question)

  6. * Please describe your computer experience in a healthcare setting with scheduling, obtaining authorizations and electronic medical records.

    (Open Ended Question)

  7. * Do you have experience in answering multi-line phone systems?
    • Yes
    • No
  8. * How many years of paid work experience do you have working in a medical office or clinic?
    • None
    • More than 0, through 1 year
    • More than 1 year, through 3 years
    • More than 3 years, through 5 years
    • More than 5 years
  9. * Are you available to work on a part-time basis?
    • YES
    • NO

Applicant Documents

Required Documents
  1. Resume
Optional Documents