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STEPS Patient Registration Counselor II - Marshall County

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Posting Details

Posting Details

Job Title STEPS Patient Registration Counselor II - Marshall County
Requisition Number TE02852
Department Name 7A006:PUBLIC-PROF. SERVICE
Work Location UK Dentistry West; 267 Slickback Road, Benton, KY 42025
Salary Range $13.50-$15.00/hr
Type of Position Temporary
Position Time Status Full-Time
Required Education

HS/GED / 0 Years

Required Related Experience

3 Years

Required License/Registration/Certification
Physical Requirements

Sitting in front of a computer for extended periods of time.


Monday – Friday Day Shift

Job Summary

This position is for The West Kentucky Dental Clinic in Marshall County.

This position acts as a contact for patients, visitors, vendors, and the community at large accessing services of the new UK Dental Clinic in Marshall County via telephone contact, face-to-face encounters, and daily appointments. Welcomes all patients/family members/others to clinic in a friendly manner. Obtains and enters information for patient registration, medical records, and billing. Maximizes patients’ financial coverage through proper registration and verification of benefits. Collects co-pays and amounts due at time of service. Answers basic insurance coverage questions. Processes and maintains registration information in the electronic health record. Screens and directs incoming calls.
Candidates with the ability to speak and read both English and Spanish highly preferred.

Skills / Knowledge / Abilities

Must have excellent computer skills and previous reception or front-desk experience in a dental or medical office working with adults, children, and special needs patients. Attention to detail and accuracy. Ability to work in a busy environment. Excellent customer service to all internal and external customers. Computer experience including Microsoft Word, Excel and Outlook.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Prefer candidate with knowledge of dental terminology and procedures, billing procedures, and knowledge of electronic clinical patient management software system. Proven experience working with internal and external customers in a positive and professional manner. Ability to speak and understand both English and Spanish preferred.

Deadline to Apply 10/09/2017
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter