Skip to Main Content

Account Clerk III

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Posting Details

Posting Details

Job Title Account Clerk III
Requisition Number RE11833
Working Title
Department Name 7A000:COLLEGE OF DENTISTRY
Work Location Lexington, KY
Grade Level 39
Salary Range $12.72-19.72/hour
Type of Position Staff
Position Time Status Full-Time
Required Education


Click here for more information about equivalencies:
Required Related Experience

3 yrs

Required License/Registration/Certification


Physical Requirements

Utilizing a computer for extended periods of time.


Monday – Friday Day Shift.

Job Summary

The College of Dentistry/Billing and Collections Department seeks an individual to ensure the College of Dentistry billings and collections are appropriate and timely. The primary job responsibilities for this position include: review and analyze patient account balances and reports; scrutinize the status of Clinic charges; contact insurance and government payers, Clinical areas, staff and patients to resolve payment issues and document activity on patient accounts; post insurance denials and adjustments; attend monthly departmental meetings; track all requests to ensure completion by established deadlines; adhere to established protocols for record retention, HIPAA compliance and patient privacy rules and regulations; and respond to internal and external customers in a timely and professional manner. In addition, this position will be responsible for identifying problematic trends and participate in developing strategies to address them.

Skills / Knowledge / Abilities

The ideal candidate will have account reconciliation experience in a medical or dental clinic. Individual must enjoy working with accounts and details on a daily basis, while identifying and researching issues to completion. In addition, mush have proven experience with the following skills: organization, accuracy, time management and customer service.

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Prefer experience with billing and collections in a medical and/or dental practice with multiple providers; monitoring and resolving issues on patient accounts; and must have proven experience working with vendors and internal and external customers in a positive and professional manner.

Deadline to Apply 11/05/2017
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * UK HealthCare recognizes the patient as our premier customer and promises to provide excellent customer services to patients, colleagues, co-workers and all others who seek our services. By applying for a position with UK HealthCare, I am indicating my commitment to service excellence and expressing my agreement to consistently recognize that: - Our customer is every person we come into contact with during our workday. - Service is being flexible, courteous and respectful while anticipating and fulfilling the needs of our customers. - Quality is the foundation of everything we do. It is our desire to provide exceptional service to every patient and customer we serve. - Careful, efficient and responsible management of our resources is vital to our success. - We want to attract, develop and retain highly skilled and competent co-workers, which will in turn achieve customer loyalty and promote the growth of UK HealthCare. By submitting my application for employment with UK HealthCare, I acknowledge that I will be held accountable to follow the UK HealthCare Behavioral Expectations if selected for a position with UK HealthCare. Do you agree to abide by the UK HealthCare Standards?
    • Yes
    • No
  2. * Please describe your typing/keyboard skills. Include your accuracy and the number of words per minute.

    (Open Ended Question)

  3. * Please describe the most difficult accounts receivable issue you were directly responsible for resolving in your paid work experience. Include specific details regarding the issue and the steps you took to resolve it.

    (Open Ended Question)

  4. * Please indicate your paid employment experience working with healthcare insurance and/or billing.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  5. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter