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STEPS Patient Relations Assistant

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Posting Details

Posting Details

Job Title STEPS Patient Relations Assistant
Requisition Number TE02881
Department Name 7A007:Dentistry Clinical Affairs & Patient Care
Work Location Lexington, KY
Salary Range $15.00
Type of Position Temporary
Position Time Status Part-Time
Required Education

High School

Required Related Experience

3 Years

Required License/Registration/Certification
Physical Requirements

Sitting for long periods of time in front of a computer.


0.80 FTE – Monday to Friday

Job Summary

The Patient Relations Assistant will provide registration/patient check-in, appointment scheduling, patient check-out, maintain patient medical files, and provide excellent customer service. Once the person in this position has completed the Patient Access Assistant Training, they will be required to maintain 95% accuracy on skills assessments and 95% accuracy on audit.

Skills / Knowledge / Abilities

Customer service focus, teamwork, effective written & verbal communication, empathy, judgment, problem solving, organizational knowledge, attention to detail, accuracy, computer literacy, 95% accuracy on skills assessment, 95% accuracy on audit, computer literacy, proficiency with sequential numbers, sensitive to patient privacy

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Prefer candidates with medical/dental office experience.

Deadline to Apply 10/20/2017
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter